Here's a situation that sucks. Reader Joshua ordered a slip-covered sectional couch from Pottery Barn. It arrived with only one slipcover. When he called Pottery Barn to ask for the rest of his order, they told him that they'd run out of that fabric and asked if he would he like another color. He agreed and picked a color. They sent another slip-cover section. Not three sections. One section. Joshua called them back. They said they were sorry, but they'd run out of that color...
Friday, September 26, 2008
Pottery Barn Delivers 2/3 Of Your Couch, Then Gives You 2/3 Of Your Refund
From The Consumerist:
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